Warranty & Refunds
For complete peace of mind all FishSpy cameras are supplied with a 12 month warranty against manufacturing faults or defects.
In the unlikely event that your FishSpy develops a fault in the fi rst 12 months of purchase then in the fi rst instance please contact us on 0871 911 7045* (overseas +44 1874 612778) or email us at firstname.lastname@example.org with details of the fault. If the issue cannot be resolved by us we will provide an RMA number for you to return the item to us for inspection and if it is found to be faulty then we will provide a replacement or repair.
30 DAY MONEY BACK GUARANTEE
We're so confident in our product that we want to give you, our customers, complete peace of mind.
If at any time within 30 days of your purchase, even after using FishSpy, you are not 100% satisfi ed with the FishSpy camera or accessories, you may return the items to the place of purchase for a full refund of the purchase price. No questions asked. Refunds will not include any P&P charges paid on the original order.
If you purchased your FishSpy through a reseller and wish to obtain a refund then you will need to return it to the original place of purchase. If you wish to have a replacement or repair simply follow the procedures above.
If your FishSpy was purchased directly from us then we will arrange a refund upon receipt and inspection of your FishSpy.
* Calls cost 13p per minute plus your phone company's access charge.