Orders over £100 - Free delivery (excluding Highlands, Islands and overseas orders).
Highlands, Islands, Isle of man, Eire and Northern Ireland orders take a couple of days longer and are charged at £3.95.
Orders under £100 are charged at £4.95 (£7.95 for Highlands, Islands, Isle of man, Eire and Northern Ireland)
We are really sorry but we cannot deliver to BFPO addresses
All orders to Europe are charged at £12. The cost of shipping overseas orders (outside of Europe) will be calculated at the checkout and to keep costs down we only ship overseas orders if all items are in stock.
Please be sure to make sure that someone is present at the delivery address as a signature will be required. In the rare event that something is damaged when it arrives we ask that you inform us within 48 hours.
Ordering Outside The UK
All prices quoted are in sterling (UK pounds) and include VAT at 20%. In order to simplify prices, we charge exactly the same price to all overseas customers and, in the case of customers outside the European Economic Community, who would not be liable for VAT, we allow for the fact you are paying the same price for the goods by reducing the carriage charges to compensate.
For complete peace of mind all FishSpy cameras are supplied with a 12 month warranty against manufacturing faults or defects.
In the unlikely event that your FishSpy develops a fault in the first 12 months of purchase then in the first instance please contact us on 0871 911 7045* (overseas +44 1874 612778) or email us at firstname.lastname@example.org with details of the fault. If the issue cannot be resolved by us we will provide an RMA number for you to return the item to us for inspection and if it is found to be faulty then we will provide a replacement or repair.
30 Day Money Back Guarantee
We're so confident in our product that we want to give you, our customers, complete peace of mind.
If at any time within 30 days of your purchase, even after using FishSpy, you are not 100% satisfied with the FishSpy camera or accessories, you may return the items to the place of purchase for a full refund of the purchase price. No questions asked. Refunds will not include any P&P charges paid on the original order.
If you purchased your FishSpy through a reseller and wish to obtain a refund then you will need to return it to the original place of purchase. If you wish to have a replacement or repair simply follow the procedures above.
If your FishSpy was purchased directly from us then we will arrange a refund upon receipt and inspection of your FishSpy.
* Calls cost 13p per minute plus your phone company's access charge.